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Protecting copyright holders while respecting customer rights.
This policy was last updated on: September 20th, 2025. Read in No Distraction Mode.
This policy describes how DigitalFyre Internet Solutions, LLC ("DigitalFyre") handles copyright infringement claims and counter-notifications in accordance with Title II of the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512.
DigitalFyre respects the intellectual property rights of others and expects its customers to do the same. DigitalFyre operates as a hosting and infrastructure provider and is not responsible for customer-uploaded content.
If you believe that content hosted on DigitalFyre’s network or services infringes your copyright, you may submit a written DMCA notification to our designated agent.
To be valid, your notification must include all of the following information (per 17 U.S.C. § 512(c)(3)):
Incomplete notices may not be processed. We reserve the right to ignore malformed or non-compliant DMCA submissions.
If you believe your content was removed in error, you may send a counter notification to our designated agent.
Your counter notice must include:
Upon receipt of a valid counter notice, DigitalFyre may restore the removed material in 10–14 business days, unless we are informed that a legal action has been filed to restrain the content’s re-posting.
DigitalFyre maintains a strict policy to terminate accounts of repeat copyright infringers, in accordance with 17 U.S.C. § 512(i).
Under the DMCA, any person who knowingly misrepresents that material is infringing - or that it was removed by mistake - may be held liable for damages, including attorney’s fees and costs incurred by:
By Email: [email protected]
By Mail: DMCA Agent DigitalFyre Internet Solutions, LLC. 265 Franklin Street, Suite 1702 Boston, MA 02110 United States
Please allow up to 5 business days for processing if reporting via Email, and up to 14 business days if reporting via Postal Mail.
We may update this Privacy Policy from time to time. Any changes will be posted to this page and, where appropriate, notified to existing clients via email or client portal notice.
Policy Updates and Historical VersionsThis policy was last updated on: September 20th, 2025. The update does not reflect a change in service or data practices, but is intended to provide additional clarity and transparency.All clients will be notified of relevant policy updates through the client portal. Historical versions of our policies are available to existing clients upon request.
