How Can We Help?

Frequently Asked Questions

For Credit Card Payments: we accept Visa, MasterCard, American Express, JCB, Discover, and Diners Club. Additionally, we accept PayPal and BitCoin.
All new sign-ups go through a fraud check and prevention process prior to approval and services provisioning. In rare circumstances we are required to request additional identity verification. Orders for existing clients will be provisioned automatically.
Absolutely not. Only the last 4 digits of the credit card is stored and encrypted for use as one of our security verification identifiers.
You can find more information on our data center locations on the Network page.
Yes, you can. Please check out our Looking Glass.
Yes. We do not allow pornographic material of any sort, warez, torrents (except for legal torrents: BTSync and *nix distributions, for example.), mass-emailing, or any malicious activities. For a comprehensive list, please take the time to read our Terms of Services and Acceptable Use Policy.
Yes. Currently we offer native IPv6 in all locations for all services.
Under normal circumstances, we do not assign IPv4 subnets larger than /28 to hosting clients with proper ARIN/RIPE-compliant justification. Neither SEO nor Emailing or SSL/HTTPS fall within the realm of acceptable justification for a large IPv4 allocation.
Yes, you can. You are required to provide a signed LOA (Letter of Authorization) in order for us to announce your IP Space on our network. We will also need to verify ownership of the IP Space.